Minimizing Errors, Maximizing Quality Workshops
Our workshops provide individuals with the skills and materials required to implement effective, efficient quality and safety programs within their own organizations. These programs help to reduce the likelihood of errors, improve learning from errors that do occur, and ultimately lead to better care for patients.
When you come to one of our workshops you learn how to implement effective, efficient quality and safety programs. When you leave one of our workshops you'll take with you electronic versions of all the course material, including presentation slides, exercises, and notes for instructors. This means you're not empty handed when you return to your clinic, it also means that you could run the entire course, as is, for your colleagues.
Minimizing Errors, Maximizing Quality workshops run over two days and include:
- 7 hours of didactic instruction
- 6 hours of practical, hands-on skill development
- Electronic versions of all course materials, including instructor notes and exercise guides
- Exercise workbook
- CAMPEP and MDCB accreditation
Developed and presented by recognized experts in the fields of quality and error management, the workshops introduce the following concepts:
- Human Factors
- Preventive Measures
- Incident Learning
- Root Cause Analysis
- Failure Modes and Effects Analysis
- Fault Tree Analysis
- Process Control
- Quality Management
A unique feature of these workshops is that over half of the class time is devoted to facilitated practical exercises, creating an intensive and effective educational experience.